Another Pixel 2 XL Screen Scandal: Google Investigating Burn

24 October, 2017, 01:07 | Author: Carmen Reese
  • Google Pixel 2 XL Pixel 2 XL screen burn-in issues Screen burn-in Screen burn-in Pixel 2 XL screen burn-in OLED OLED Pixel 2 XL price in India Pixel 2 XL launch in India Google

But it seems the screen's problems don't end there, with journalists reviewing the Pixel 2 XL reporting that after around a week's worth of use they are noticing screen-burn, with buttons and navigation bars seemingly leaving ghosts-like images on the panel even after they are no longer being displayed.

When you look at a grey image in fullscreen, you can see a faint silhouette of the navigation bar at the bottom of the display, complete with outlines of the Back, Home, and Recent Apps soft keys.

"The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide colour gamut, and high contrast ratio for natural and handsome colors and renderings", Android Central quoted a Google spokesperson as saying late unday.

"We take all reports of issues very seriously, and our engineers investigate quickly", Mario Queiroz, Google's vice president for Pixel product management, said in an emailed statement to Reuters. This usually dissipates whereas screen burn-in is a permanent flaw in the handset.

Since the Pixel 2 XL first launched last week, multiple people have reported cases of "burn-in". So far our Pixel XL 2 screen is not showing burn in, but so far there are enough complaints that you should wait to buy the Pixel 2 XL. It seems that the firm is finding things more hard than anticipated, too, as some buyers have been receiving emails that their white Pixel 2 will be delayed another month.

More news: Linking of Aadhaar to bank accounts mandatory: RBI

It's an issue that plagues many types of displays, from modern OLEDs to plasma screens and even old-fashioned CRTs, and was the original reason why people invented screen savers.

There's also an issue called image retention or ghosting which typically occurs in LCD screens that does pretty much the same thing, except that it's temporary and goes away on its own.

According to Fortune, the Pixel 2 XL's POLED (plastic organic emitting diode) screen is made by LG, while the Pixel 2's 5-inch model screen is a Samsung creation.

There is a chance that Google will recall the Pixel 2 XL or that they will begin a replacement plan for users who experience this, but there is nothing confirmed yet. Indeed, LG has used it before, in its G Flex 2 phones. Just like Samsung or Apple, Google too, has handsome cases made from genuine leather.

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