Samsung to begin offering same-day repairs on Galaxy phones

16 Марта, 2018, 01:59 | Author: Carmen Reese
  • Samsung Galaxy S9 Teardown: Dual Aperture Tricks

For the moment, it seems uBreakiFix and Samsung Care will be focusing more on fixing faulty phones than demonstrating value-add features, however. By early 2019, Samsung and uBreakiFix plan to add almost 200 more Samsung Care authorized uBreakiFix service locations to expand customer reach. The South Korean handset maker confirmed it will kick off a same-day in-person authorized support service in collaboration with uBreakiFix.

Namuga now supplies Samsung with camera modules for its low-end and mid-range smartphones, such as the Galaxy A and Galaxy J, but the firm may be due to move up to the high-end line next year.

Samsung is attempting to change that somewhat today, with an announcement that they are teaming with uBreakiFix to offer quick repairs for your Galaxy phones. There'll also be other in- and out-of-warranty repairs available.

Cracked your Galaxy S9 display, or broken the headphone jack on your Galaxy Note 8?

Читайте также: China suppresses criticism of revised constitution

Owners of one of the covered devices will be able to make a Samsung Care appointment through the online booking tool. Major mobile carriers in the USA offer their own protection plans as well. If you're not aware, uBreakiFix has also partnered with Google to fix Pixel devices, with is another step in the right direction.

The Senior Vice President of Customer Care at Samsung Electronics America, Michael Lawder stated that, at Samsung, their goal is to provide the owners of Samsung Galaxy with a customer first care experience that is as innovative as their products.

Samsung says the majority of people in the continental U.S. live within 30 miles of one of the authorised locations, which is handy. This appears to be a step in the right direction, though, and should lead to a little more convenience for clumsy Galaxy fans.

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